Reading time 5 minutes / Lars Buchwald / 09/10/2025
Transparency builds trust – how we take responsibility for quality, sustainability, and fair production
Table of contents
→ Transparency builds trust – responsibility for quality, sustainability, and fair production
→ Trust is more than a promise – transparency as the key
→ Made in Germany, Made in Bonn – more than just a slogan
→ Sustainable locksmith tools – durability instead of throwaway mentality
→ Responsibility starts with each and every one of us
→ Transparency & innovation in opening tools
→ Trust is built through listening and action
Trust does not grow through empty promises or meaningless statements. Nor does it come from artificial claims such as: Our lockpicks are the best, or our snap gun opens everything. It develops when promises are kept and when you see that behind a product stand people who understand and take their craft seriously. Each of us has surely experienced that cheap can end up being expensive. I had to learn that too – especially when it comes to making a complaint.
Trust is more than a promise – and transparency is the key to it
The website looked great. Nicely described with beautiful photos. Still, my personal lowlight when it comes to bad purchases: it was about a special divider for the back seat of my car so that my dog could ride comfortably and safely. I ordered it from a shop that looked pretty “German” – until I noticed the delivery time, unfortunately only after completing the order. In the end, the thing came from China and, of course, didn’t fit. I was supposed to return it at my own expense – to Hong Kong. Anyone who has ever shipped a package to Hong Kong will surely grin now. The result: money wasted, the environment unnecessarily burdened, and of course a lot of frustration with myself. Well, in the end my dog still rode safely – guess how. Cheap is something you really have to afford, or you just end up paying twice, as I did in this case.
Made in Germany, Made in Bonn – more than just a slogan for us
Made in Germany, Made in Bonn is not just a nice label for us. It is our promise to you – and at the same time our daily standard. We design, manufacture, and test everything in-house, with people who don’t just understand their craft, but live it. Two master craftsmen – both true professionals – oversee every single step with an eye for detail that is almost uncanny. Dozens of hands are involved from the very first step to the finished product. Our machines deliver the required precision, while our employees contribute experience and the necessary finesse. Every tool, whether lockpick or bell, goes through multiple quality checks before it leaves our workshop. And believe me: not a single pick or tool leaves here that doesn’t deliver on its promise.
Sustainable locksmith tools – durability instead of throwaway mentality
Cheap products are tempting – no doubt, quickly purchased and disappointing after only a short time. Often they break faster than you could order them. On top of that, there are frequently questionable production conditions and unfortunately a huge pile of waste. According to the BMUV, disposable products not only harm the environment but also the people who have to manufacture them under dubious conditions.
Here at Multipick, it’s exactly the opposite: sustainable tools that, with proper use and care, last for decades and function perfectly. For us, sustainability doesn’t mean sitting back. We know there is still much to do – from more energy-efficient processes to new materials. We are taking this path step by step, self-critical but with a clear direction that we will not abandon, no matter what.
Responsibility starts with each and every one of us
Behind every one of our tools stands a team. People who are fairly paid, who have secure jobs, and who know that their skills are valued. You can also see that this approach works when looking at our company ratings online – we are proud that Multipick has a strong reputation not only as a brand but also as an employer. For us, responsibility also means keeping supply chains as short as possible and ensuring fair trade on all sides. Of course, it is also in our best interest to keep routes as short as possible, and we do so whenever we can. Unfortunately, we can’t always achieve that, but we are working on it.
Transparency & innovation in opening tools
For anyone who has ever wondered how we develop our lockpicking tools or why existing products change, let us be clear: not behind closed doors or in secret workshops. Quite the opposite – many improvements to our products come directly from feedback given by lockpicking communities, locksmith professionals, or simply customers who honestly tell us what they need. One of our next innovations, for example, comes from South Africa, suggested by a valued customer who works as a locksmith. For us, transparency also means involving colleagues and listening to their opinions. This incredible pool of knowledge and life experience naturally leads us to admit mistakes, openly explain processes, and change them when necessary. Innovations always arise when you listen – and that’s exactly what we do.
Trust is built through listening and action
We could talk about responsibility for a long time – but what truly matters is that we act: with durable tools, fair working conditions, the highest precision, and an open ear for our customers and the community. Isn’t it about time to rethink – moving away from the throwaway society and toward consistency and the value of true craftsmanship? Multipick shows that there is another way – sometimes with challenges, but always with the goal of earning your trust. See for yourself the quality of our lockpicking tools and decide whether they are worth your investment.
FAQ – everything you need to know.
1. Why is transparency in toolmaking so important?
Transparency means that customers can understand where a product comes from, how it is manufactured, and which values stand behind it. It protects against unpleasant surprises such as hidden production sites or inferior materials. Multipick openly shows that development, manufacturing, and quality control all take place in Bonn.
2. What is behind the promise “Made in Germany, Made in Bonn”?
This slogan is not just an advertising phrase but a commitment. Every tool is created in-house – from the raw material to the final inspection. Two master craftsmen and numerous specialists oversee every step of production. Precision, craftsmanship, and passion combine to create tools that work reliably for decades.
3. How does Multipick contribute to sustainability?
For us, sustainability means tools that last and don’t have to be discarded after just a few uses. High-quality materials, precise manufacturing, and repair-friendly designs extend their lifespan. In addition, we continuously optimize our processes, focus on short supply chains, and carefully review the materials we use in order to conserve resources.
4. What role does fairness play in production?
Fair working conditions are part of our responsibility. This includes secure jobs, fair pay, and appreciation for every individual’s contribution. We also emphasize short supply chains and fair partnerships – with the goal of making not only our products but also working conditions sustainable.
5. Why does cheap often turn out expensive?
Cheap products may seem tempting at first but often cause trouble: short lifespans, costly complaints, and unnecessary environmental impact. Quality, on the other hand, means that a tool will work reliably for many years. That’s why Multipick consciously focuses on durability instead of throwaway mentality – an investment that pays off.
6. How does innovation happen at Multipick?
Innovation doesn’t happen behind closed doors, but through listening. Feedback from locksmiths, lockpicking communities, and customers flows directly into our developments. One example: a tool we will soon introduce is based on the idea of a South African locksmith professional. This way, practical knowledge is directly integrated into our products.
7. How is the quality of the tools controlled?
Every tool undergoes multiple checks. Our machines deliver precision, and our specialists additionally inspect every detail. No pick, bell, or special tool leaves our house without flawless functional testing. Mistakes are not hidden but analyzed and addressed openly.
8. Why are durable tools also a contribution to environmental protection?
Tools that last for decades reduce waste, conserve resources, and prevent unnecessary energy use. Instead of buying replacements regularly, we rely on long-lasting quality – a clear contribution against the throwaway culture and for a sustainable future.
9. How is responsibility reflected in everyday life at Multipick?
For us, responsibility means not only looking at the finished product. It starts with secure jobs, continues with fair supply chains, and extends to openly addressing customer feedback. Every decision is evaluated for its impact on employees, customers, and the environment.
10. How can customers themselves benefit from transparency?
Customers know that with Multipick they are buying products that are honestly manufactured and deliver what they promise. This not only saves money and nerves but also builds trust and ensures safety at work. Once you’ve worked with a high-quality tool, you quickly notice the difference.
About the Author
Lars Buchwald has been an integral part of the Multipick team since 2006, where he dedicates his passion and expertise to marketing and graphics. As a trained graphic designer and copywriter, he brings a wealth of experience and creativity to his work, which enables him to convey the messages of the ingenious tools in an appealing and convincing way. With a keen sense for the needs of the target group, he steers Multipick's marketing fortunes. His commitment is characterized by a high degree of sensitivity and the right richer at the right time.
As a native of Bonn, Lars not only has close ties to the region, but has also firmly integrated his passion for marketing spear tools into his professional work. His attachment to the city is reflected in his work and gives his marketing campaigns an authentic, Bonn touch.
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About Multipick
Multipick was established here in Bonn in 1997 and has had its headquarters and production facilities here on the Rhine ever since.
Why should we leave here? Anyone who has been here before will agree that it is a very beautiful place and that the people are ‘typically Rhineland’, open-minded and friendly. From an early stage, we began to occupy ourselves with a wide variety of entry tools. We tried out lock snappers and core extractors such as the Bell and gathered a wealth of experience with a wide variety of tools. Whether it was a lock pick set or special tools for fire brigades and locksmiths, in the end the door or window had to be opened. In line with the motto, you got the problem and we got the solution.
Many tools, irrespective of hobby or professional, are dispatched from our warehouse to destinations throughout the world.
Opening tool kits for caretakers and locksmiths, pick sets and lock picking accessories for Locksport enthusiasts and Hobbs hooks for specialists to unlock locked safes. There are thousands of different ways to deploy our specialised tools. Our TFG latch plates and key turners allow a closed door to be reopened. QA Pro 2 and our V-Pro core pulling screws can be used to open a locked door. We also offer milling burrs and drill bits for those situations where there really is no other way. Many useful aids such as MICA opening cards, wedges, door latch spatulas, door handle catches and spiral openers, which are all useful tools to help you get the job done. But even if things get a bit complicated, you are in good hands with us. Products such as the Kronos and Artemis electric picks are our top highlights. Anyone who likes to open dimple locks or disc locks will be delighted with the ARES system. For opening windows, we offer you a range of top products from Kipp-Blitz. Favoured by emergency services such as the fire brigade, THW (Federal Agency for Technical Relief) and police. Many of our tools are manufactured in-house. This gives us the liberty to manufacture quickly and in a customer-orientated manner. No lengthy supply chains and subcontractor dependencies. This has a number of advantages both for you and, of course, for our environment. One big advantage is that you get everything from a single source, enabling us to offer you consistent quality. This is also our promise to you, all from a single source, Made in Germany, Made in Bonn - promised.
