Returns (RMA) Service for International Customers

Would you like to return an item? Simply start your return through our returns portal, or contact us directly – we'll be happy to assist you.

Start your return quickly and securely – you will receive your return shipping label afterwards: https://multipick.shipping-portal.com/rp/

Important: Return shipping costs are not covered by Multipick and will be deducted from the refund amount. You are therefore responsible for the direct cost of returning the goods: EU, UK & Switzerland: €10.92 net / €13.00 gross (incl. 19% German VAT); Non-EU countries: €21.01 net / €25.00 gross (incl. 19% German VAT).

Alternative Contact Options

Email: [email protected]

Phone: +49 228 / 39 187 60 / +44 20 4586 1670